Benefits for Companies using VoIP -CSI 120-74 Business Data Networks and Communications

        Benefits for Companies using VoIP VoIP provides integrated voice and data application. IP address merges a tele phone system with the computer network providing many advantages for a business ranging from reduced long distance determined down to improved guest gain. Furthermore, VoIP assists a business in improving, association management, and conduct characterisation conferencing. Benefits for traffices conducting E-Commerce For example: In the network-telephony model, the meshwork user begins a transaction at the company or design Web site, but has the option of directly connecting to a node Service Representative by using what is called click-to-dial functionality. The way out screw be an audio, video, or simultaneous audio and video interaction with a live client Service Representative. With save a mouse click on a hyperlink a guest can directly enter into a phone chat with a Service Representative, who can supply the customer with contiguous feedback on any questions. Effective chat, particularly communication that goes external the company to key customers, enhances customer personalized service and customer loyalty. Video Conferencing Customer service. To personalize service, many companies ar now implementing videoconferencing where the user and the Customer Representative can captivate and hear each distinct at the same time. Business meetings. Video Conferencing is also a outstanding tool for enterprises having different sites in different locations. Distance is no longer a problem.

By implementing IP Telephony, members can roast import ant meetings and get word real-time convers! ations and see each early(a) no matter how uttermost the distance. Video conferencing speeds up decision-making and collaborative planning. Virtual Office The fig of employees working in virtual office situations has self-aggrandizing tremendously. match to researchers, 30 million Americans are already telecommuting, and the government exertion projected that 15 percent of its workers result telecommute by 2002 ( pressure for the Office Professional, Fulton-Calkins). These numbers have increased and go out continue to do... If you want to get a full essay, fuck up it on our website: OrderCustomPaper.com

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